Center for Hospitality Research2020-09-102020-09-102010-01-017668046https://hdl.handle.net/1813/71219An Anthology of Reports, Tools, and Roundtable Proceedings published in 2009 by the Cornell Center for Hospitality Research, including articles by the faculty of the School of Hotel Administration published in the Cornell Hospitality Quarterly.en-USRequired Publisher Statement:© Cornell University. This report may not be reproduced or distributed without the express permission of the publisher.CornellCHRSchool of Hotel AdminstrationhospitalitySHAarticle