Pillsbury Institute for Hospitality Entrepreneurship2020-11-032020-11-032020-11-03https://hdl.handle.net/1813/729262019-2020 Annual Review published by the staff of the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship (PIHE) at Cornell University's School of Hotel Administration.Attribution 4.0 Internationalannual reportentrepreneurshiparticle