Center for Hospitality Research2020-09-102020-09-102009-01-017668045https://hdl.handle.net/1813/71218An Anthology of Reports published in 2007 and 2008 by The Cornell Center for Hospitality Research.en-USRequired Publisher Statement:© Cornell University. This report may not be reproduced or distributed without the express permission of the publisher.CornellCHRSchool of Hotel AdminstrationhospitalitySHAarticle