Calhoun, Karen2005-06-132005-06-132005-03-18https://hdl.handle.net/1813/1473Discusses the environment in which libraries, especially technical services departments, find themselves in in the early twenty-first century, how they need to change to succeed in that environment, and how to best manage that change.465408 bytesapplication/vnd.ms-powerpointen-USOrganizational changeChange managementTechnical servicespresentation