Zhang, HaoFriedman, Eli2022-03-232022-03-232021-09Zhang, H., & Friedman, E. (2021). Faltering standardization: Conflict and labour relations in China's taxi and sanitation industries. International Labour Review, 160(3), pp. 363-385.https://hdl.handle.net/1813/111150The marketization of municipal services in China's cities from the 1990s triggered a wave of strikes beginning in the 2000s that provided an impetus towards standardization and the re-regulation of employment conditions. On the basis of a study of the sanitation and taxi industries in the cities of Wenzhou and Guangzhou, the authors find that local governments have utilized three strategies in promoting standardization: unionization, public policy implementation and business consolidation. Although outcomes vary across the cases considered, institutionalization remains weak at best and conflicts persist. The article concludes by presenting a schema for comparing the different strategies identified in these cases and those historically institutionalized in the West.enAttribution-NonCommercial-NoDerivatives 4.0 Internationallabour relationscollective bargainingstandardizationservice sectorworking conditionsChinaarticle