eCommons

 

Safeguarding Your Customers: The Guest's View of Hotel Security

Other Titles

Abstract

A study of 930 hotel guests found relatively high acceptance of certain security measures, along with a willingness to pay extra for some of them. In particular, respondents were favorable to security cameras and requiring photo identification, and they would support having a first-aid kit in every hotel room. Study participants were mixed on more intrusive security efforts, such as metal detectors, visible security guards, and background checks of guests to see whether they have police records. Respondents younger than forty were both more likely to accept stringent security measures and more willing to pay for them. Women were also more supportive of strong security measures than were men, particularly men who are frequent travelers.

Journal / Series

Volume & Issue

Description

Sponsorship

Date Issued

2006-08-01

Publisher

Keywords

hotel safety; hotel guest preferences

Location

Effective Date

Expiration Date

Sector

Employer

Union

Union Local

NAICS

Number of Workers

Committee Chair

Committee Co-Chair

Committee Member

Degree Discipline

Degree Name

Degree Level

Related Version

Related DOI

Related To

Related Part

Based on Related Item

Has Other Format(s)

Part of Related Item

Related To

Related Publication(s)

Link(s) to Related Publication(s)

References

Link(s) to Reference(s)

Previously Published As

Government Document

ISBN

ISMN

ISSN

Other Identifiers

Rights

Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.

Rights URI

Types

article

Accessibility Feature

Accessibility Hazard

Accessibility Summary

Link(s) to Catalog Record