Best Practices in Information Technology

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Abstract
In this paper we provide a detailed account of the information-technology practices of individual best-practices champions and identify the outcomes of each practice. We also present the advice and suggestions that these champions provided for those managers seeking to implement their own technological practices.
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1999-10-01
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hotel industry; information technology; technological practices
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Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
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