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Worker Turnover and Part-Time Employment at UPS

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Abstract

Over the last ten years we have seen a dramatic increase in the utilization of part-time workers by the United Parcel Service (UPS). This increase has been coupled with a stunningly high turnover rate of 150 percent among these workers. This study documents the deteriorating work environment for part-time workers at UPS and finds that a lack of full-time opportunities, a pervasive pattern of management mistreatment, and an alarmingly high injury rate are the primary determinants of the high turnover rate.

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Sponsorship

Date Issued

1997-06-01

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Keywords

collective bargaining; ILR; labor; industrial relations; worker; wages; union; capital mobility; labor market; unemployment; employer; employee; United States; plant closing; private sector; Cornell; union organizing

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Government Document

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Rights

Required Publisher Statement: Report commissioned by the International Brotherhood of Teamsters. Copyright by the author.

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article

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