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Scale Construction: Developing Reliable and Valid Measurement Instruments

dc.contributor.authorHinkin, Timothy R.
dc.contributor.authorTracey, J. Bruce
dc.contributor.authorEnz, Cathy A.
dc.date.accessioned2020-09-12T21:11:59Z
dc.date.available2020-09-12T21:11:59Z
dc.date.issued1997-01-01
dc.description.abstractThe purpose of this paper is to describe the process for developing reliable and valid measurement instruments that can be used in any hospitality industry field research setting. Many instances exist in which the researcher cannot find an adequate or appropriate existing scale to measure an important construct. In these situations it is necessary to create a new scale. Failure to carefully develop a measurement instrument can result in invalid and unintegratable data. Hence, a systematic seven-step process is outlined here to assist researchers in devising usable scales. Examples from the authors’ own research are used to illustrate some of the steps in the process
dc.description.legacydownloadsEnz67_Scale_Construction.pdf: 54099 downloads, before Aug. 1, 2020.
dc.identifier.other6715704
dc.identifier.urihttps://hdl.handle.net/1813/72338
dc.language.isoen_US
dc.relation.doihttps://doi.org/10.1177/109634809702100108
dc.rightsRequired Publisher Statement: © SAGE. Final version published as: Hinkin, T. R., Tracey, J. B., & Enz, C. A. (1997). Scale construction: Developing reliable and valid measurement instruments. Journal of Hospitality & Tourism Research, 21(1), 100-120. doi:10.1177/109634809702100108
dc.rightsReprinted with permission. All rights reserved.
dc.subjecthospitality industry research
dc.subjectmeasurement scale
dc.subjectanalytics
dc.titleScale Construction: Developing Reliable and Valid Measurement Instruments
dc.typearticle
local.authorAffiliationHinkin, Timothy R.: trh2@cornell.edu Cornell University
local.authorAffiliationTracey, J. Bruce: jbt6@cornell.edu Cornell University
local.authorAffiliationEnz, Cathy A.: cae4@cornell.edu Cornell University School of Hotel Administration

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