eCommons

DigitalCollections@ILR
ILR School
 

Empathy Gaps Between Helpers and Help-Seekers: Implications for Cooperation

dc.contributor.authorBohns, Vanessa K.
dc.contributor.authorFlynn, Francis J.
dc.date.accessioned2020-11-17T17:20:18Z
dc.date.available2020-11-17T17:20:18Z
dc.date.issued2015-01-01
dc.description.abstractHelp-seekers and potential helpers often experience an “empathy gap” – an inability to understand each other’s unique perspectives. Both parties are concerned about their reputation, self-esteem, and relationships, but these concerns differ in ways that lead to misinterpretation of the other party’s actions, and, in turn, missed opportunities for cooperation. In this article, we review research that describes the role-specific concerns of helpers and help-seekers. We then review studies of emotional perspective-taking, which can help explain why help-seekers and helpers often experience empathy gaps. We go on to discuss recent work that illustrates the consequences of empathy gaps between helpers and help-seekers—social prediction errors that prevent helping and misguided intentions that can lead to unhelpful help. Finally, we discuss some promising directions for future research.
dc.description.legacydownloadsBohns15_Empathy_gaps.pdf: 694 downloads, before Oct. 1, 2020.
dc.identifier.other8437168
dc.identifier.urihttps://hdl.handle.net/1813/75512
dc.language.isoen_US
dc.relation.doihttps://doi.org/10.1002/9781118900772.etrds0113
dc.rightsRequired Publisher Statement: © Wiley. Final version published as: Bohns, V. K., & Flynn, F. J. (2015). Empathy gaps between helpers and help-seekers: Implications for cooperation. In R. A. Scott & S. M. Kosslyn (Eds.), Emerging trends in the social and behavioral sciences: An interdisciplinary, searchable, and linkable resource [Electronic resource]. New York: Wiley. Reprinted with permission. All rights reserved.
dc.subjectcooperation
dc.subjectegocentrism
dc.subjectemotions
dc.subjectempathy gaps
dc.subjecthelping
dc.subjecthelp-seeking
dc.subjectperspective-taking
dc.subjectprosocial behavior
dc.titleEmpathy Gaps Between Helpers and Help-Seekers: Implications for Cooperation
dc.typearticle
local.authorAffiliationBohns, Vanessa K.: vkb2@cornell.edu Cornell University
local.authorAffiliationFlynn, Francis J.: Stanford University

Files

Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
Bohns15_Empathy_gaps.pdf
Size:
317.98 KB
Format:
Adobe Portable Document Format