eCommons

DigitalCollections@ILR
ILR School
 

Understanding the Effect of Procedural Justice on Psychological Distress

Other Titles

Abstract

Studies on the effect of procedural justice on psychological distress present conflicting results. Drawing on instrumental and relational perspectives of justice, we test the hypothesis that the perception of procedural justice influences the level of workers’ psychological distress. Using a number of validated instruments to collected data from 659 workers in three call centers, we use OLS regressions and Hayes’ PROCESS tool to show that the perception of procedural justice has a direct, unique, and independent effect on psychological distress. The perception of procedural justice has no instrumental role, the key mechanism being the relational role, suggesting that perceived injustice influences psychological distress because it threatens self-esteem. Distributive justice perceptions (recognition, promotions, job security) are not associated with psychological distress, calling into question Siegrist’s model. Our findings suggest that perceived procedural justice provides workers better evidence of the extent to which they are valued and appreciated members of their organizations than do perceptions of distributive justice. The results highlight the greater need for workers to be valued and appreciated for who they are (consideration and esteem), rather than for what they do for their organization (distributive justice of rewards).

Journal / Series

Volume & Issue

Description

This article may not exactly replicate the authoritative document published in the International Journal of Stress Management. It is not the copy of record.

Sponsorship

Date Issued

2017-01-01

Publisher

Keywords

Location

Effective Date

Expiration Date

Sector

Employer

Union

Union Local

NAICS

Number of Workers

Committee Chair

Committee Co-Chair

Committee Member

Degree Discipline

Degree Name

Degree Level

Related Version

Related To

Related Part

Based on Related Item

Has Other Format(s)

Part of Related Item

Related To

Related Publication(s)

Link(s) to Related Publication(s)

References

Link(s) to Reference(s)

Previously Published As

Government Document

ISBN

ISMN

ISSN

Other Identifiers

Rights

Required Publisher Statement: © 2017 American Psychological Association. Published as Cloutier, J., Vilhuber, L., Harrisson, D., & Béland-Ouellette, V. (2018). Understanding the effect of procedural justice on psychological distress. International Journal of Stress Management, 25(3), 283-300. http://dx.doi.org/10.1037/str0000065

Rights URI

Types

Accessibility Feature

Accessibility Hazard

Accessibility Summary

Link(s) to Catalog Record