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Disability Employment in the Hospitality Industry: Human Resources Considerations

dc.contributor.authorDonnelly, Kelly
dc.contributor.authorJoseph, Jeffrey
dc.date.accessioned2020-11-12T17:11:14Z
dc.date.available2020-11-12T17:11:14Z
dc.date.issued2012-03-31
dc.description.abstract[Excerpt] The characteristics of the hospitality industry are extremely dynamic and differ from other industries. In the United States and many other parts of the world, the predominant industry is transitioning from manufacturing to service. The hospitality industry is growing—the U.S. Bureau of Labor Statistics expects the hospitality industry to add 17% in wage and salary employment, compared to the 14% for all other industries combined. The nature of the hospitality industry makes it very labor intensive. Additionally, the hospitality industry has extremely high employee turnover rates. While the annual turnover rate for all industry sectors was 39.6% the leisure and hospitality sectors averaged 74.6%.
dc.description.legacydownloads3_31_2012_Disability_Employment_in_the_Hospitality_Industry.pdf: 4625 downloads, before Oct. 1, 2020.
dc.identifier.other2847381
dc.identifier.urihttps://hdl.handle.net/1813/72968
dc.language.isoen_US
dc.rightsRequired Publisher Statement: © Cornell HR Review. This article is reproduced here by special permission from the publisher.
dc.titleDisability Employment in the Hospitality Industry: Human Resources Considerations
dc.typearticle
local.authorAffiliationDonnelly, Kelly: Cornell University
local.authorAffiliationJoseph, Jeffrey: Cornell University

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