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Employee Voice, Human Resource Practices, and Quit Rates: Evidence from the Telecommunications Industry

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dc.contributor.authorBatt, Rosemary
dc.contributor.authorColvin, Alexander J.S.
dc.contributor.authorKeefe, Jeffrey
dc.date.accessioned2020-11-17T18:19:24Z
dc.date.available2020-11-17T18:19:24Z
dc.date.issued2002-07-01
dc.description.abstractThe authors draw on strategic human resource and industrial relations theories to identify the sets of employee voice mechanisms and human resource practices that are likely to predict firm-level quit rates, then empirically evaluate the predictive power of these variables using data from a 1998 establishment level survey in the telecommunications industry. With respect to alternative voice mechanisms, they find that union representation predicts lower quit rates, even after they control for compensation and a wide range of other human resource practices that may be affected by collective bargaining. Also predicting lower quit rates is employee participation in offline problem-solving groups and in self-directed teams. No apparent association is found between quit rates and the availability of nonunion dispute resolution procedures. Regarding human resource practices, higher relative wages and internal promotion policies predict lower quit rates, and contingent staffing, electronic monitoring, and variable pay predict higher rates.
dc.description.legacydownloadsBatt_Colvin_Keefe_ILRR_02.pdf: 5836 downloads, before Oct. 1, 2020.
dc.identifier.other80930
dc.identifier.urihttps://hdl.handle.net/1813/76125
dc.language.isoen_US
dc.rightsRequired Publisher Statement: Copyright by Cornell University
dc.subjectStrategic
dc.subjecthuman resource
dc.subjectindustrial relations
dc.subjecttheory
dc.subjectemployee voice mechanisms
dc.subjectquit rates
dc.subjectdata
dc.subjectsurvey
dc.subjecttelecommunication
dc.subjectunion
dc.subjectcompensation
dc.subjectcollective bargaining
dc.subjectemployee participation
dc.subjectproblem solving
dc.subjectself-directed teams
dc.subjectdispute resolution
dc.subjectwage
dc.subjectpromotion
dc.subjectcontingent
dc.subjectstaffing
dc.subjectmonitoring
dc.subjectpay
dc.titleEmployee Voice, Human Resource Practices, and Quit Rates: Evidence from the Telecommunications Industry
dc.typearticle
local.authorAffiliationBatt, Rosemary: rb41@cornell.edu Cornell University
local.authorAffiliationColvin, Alexander J.S.: Pennsylvania State University
local.authorAffiliationKeefe, Jeffrey: Rutgers University

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