Does Where You Stand Depend on Where You Sit?
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[Excerpt] In “New Roles for Collective Bargaining,” I concentrated on the bargainers—the agents who will be sitting at the table and, indirectly, their respective constituents. There are some additional considerations, less critical but not inconsequential, that may also improve your negotiations. These recommendations and innovations constitute more than a bin of odd parts; they all address environmental (structural or physical) accommodations to the strengths and limitations of human capability—the field of human factors engineering. After all, it is human beings (not principles, techniques, or structures) who fashioning solutions.
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labor; conflict resolution; union; collective bargaining
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