The Express Guest Check: Saving Steps with Process Design

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Kimes59_The_Express_Guest_Check.pdf (689.6 KB)
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https://hdl.handle.net/1813/71756
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Current procedure requires servers to make four trips to the table to process a credit-card transaction. Here’s how to streamline the process.
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1989-08-01
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restaurant industry; express guest check; credit cards; efficiency
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Government Document
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Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
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