[Excerpt] Over the last few decades, workforce management has evolved to become complex and dynamic due to an increasingly competitive business landscape, the digital revolution and the mix of employees that now includes a multigenerational workforce. Work roles are expected to keep evolving requiring employees to keep up with new knowledge and upskill to remain employable; and as this happens, the ways of learning change as well. Research has also shown that companies that invest in the development of their employees are 2.4 times more likely to hit their performance targets, hence, organizations need to be proactive about adopting effective strategies that will enable them to manage the development of their employees in a way that supports the business priorities.