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Assertive Grievance Presentation

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Abstract

[Excerpt] Stewards who find they are getting nowhere with management on grievances might benefit from standing back a few feet and looking at the way they approach the process of actually presenting the grievance. Because having truth and justice and right and virtue and the facts on your side sometimes may not be enough, if your presentation needs work.

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Date Issued

2003-09-01

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Keywords

grievances; grievance presentation; assertiveness

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Employer

Union

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Government Document

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Required Publisher Statement: Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.

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article

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