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The Cost of Turnover: Putting a Price on the Learning Curve

dc.contributor.authorHinkin, Timothy R.
dc.contributor.authorTracey, J. Bruce
dc.date.accessioned2020-09-12T21:04:37Z
dc.date.available2020-09-12T21:04:37Z
dc.date.issued2000-06-01
dc.description.abstractEmployee turnover does more than reduce service quality and damage employee morale—it hits a hotel's pocketbook.
dc.description.legacydownloadsHinkin23_The_cost_of_turnover.pdf: 7722 downloads, before Aug. 1, 2020.
dc.identifier.other6141187
dc.identifier.urihttps://hdl.handle.net/1813/71741
dc.language.isoen_US
dc.rightsRequired Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
dc.subjectemployee turnover
dc.subjecthospitality management
dc.subjecthotel personnel
dc.titleThe Cost of Turnover: Putting a Price on the Learning Curve
dc.typearticle
local.authorAffiliationHinkin, Timothy R.: trh2@cornell.edu Cornell University
local.authorAffiliationTracey, J. Bruce: jbt6@cornell.edu Cornell University

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