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Palapa Politics

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Abstract

A 350-room Caribbean hotel has extremely high demand for its 92 beachfront palapas. It can offer these palapas to guests on a first-come, first-served basis or it can charge the guests a daily rental fee. The question becomes one of the trade-off between revenue maximization and customer satisfaction.

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2006-02-01

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Palapa; tourists; Caribbean

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Government Document

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Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.

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article

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