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A Changing World of Workplace Conflict Resolution and Employee Voice: An Australian Perspective

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dc.contributor.authorVan Gramberg, Bernadine
dc.contributor.authorTeicher, Julian
dc.contributor.authorBamber, Greg J.
dc.contributor.authorCooper, Brian
dc.date.accessioned2020-11-17T14:28:52Z
dc.date.available2020-11-17T14:28:52Z
dc.date.issued2017-11-06
dc.descriptionAcknowledgments and other notes: We acknowledge that the research on which this paper draws was funded by an Australian Research Council Discovery Project grant to the authors. US dollars cited were converted from Australian dollars on 29 October 2017.
dc.description.abstractThe authors contribute to dispute resolution theory and provide new insights on such important issues as employee voice, workplace disputes and employees’ intentions to quit. They conducted and analyzed a survey of managers in Australian workplaces. They apply Budd and Colvin’s (2008) path-finding dispute resolution framework to examine two research questions: first, is there a relationship between the resolution of disputes and employee voice as measured by employee perceptions of influence over decision-making? Second, is there a relationship between the resolution of workplace disputes and employees’ intentions to quit? These are important questions in view of the high costs of workplace conflict and employee turnover. The authors find that employee voice facilitates successful dispute resolution. Further, employee voice has the additional benefit of directly reducing employee turnover intentions, above and beyond its indirect effect by helping to resolve conflicts at work.
dc.description.legacydownloadssubmit2ILRR061117JtGbMbTcaBCr.pdf: 4478 downloads, before Oct. 1, 2020.
dc.identifier.other11006873
dc.identifier.urihttps://hdl.handle.net/1813/74248
dc.language.isoen_US
dc.rightsRequired Publisher Statement: Copyright held by the co-authors.
dc.subjectworkplace conflict
dc.subjectexit
dc.subjectvoice
dc.subjectlabor turnover
dc.subjectjustice
dc.subjectequity
dc.titleA Changing World of Workplace Conflict Resolution and Employee Voice: An Australian Perspective
dc.typeconference papers and proceedings
local.authorAffiliationVan Gramberg, Bernadine: Swinburne University of Technology - Australia
local.authorAffiliationTeicher, Julian: CQUniversity
local.authorAffiliationBamber, Greg J.: Monash University, Australia
local.authorAffiliationCooper, Brian: Monash University, Australia

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