eCommons

 

Commentary: Human Resources Strategy in the Hospitality Industry: Where Do We Go From Here?

Other Titles

Abstract

[Excerpt] Our understanding of the strategic role and impact of human resources (HR) has evolved considerably over the past several years. One of the most salient changes is that HR is now viewed—for the most part—as a strategically central function rather than an administrative cost center. Indeed, as human capital concerns top the list of the industry’s most vexing and challenging issues (e.g., Enz, 2001, 2004), much more attention has been given to the ways in which the HR function can support a company’s competitive position and add real value to business-level decision making and problem solving. However, while we have learned a great deal about the role of human capital and its importance in helping firms achieve their objectives, we have a long way to go before specific prescriptions can be offered. In this chapter, I will begin by discussing and analyzing the information that was presented in Chapter 27 and the accompanying chapters. I will then describe some of the key gaps in the extant literature and then offer suggestions for advancing research in this area and the implications for HR practice. I hope to stimulate additional debate and inquiry that will motivate academics and business leaders to continue to examine the HR function and identify new methods for leveraging this important business function.

Journal / Series

Volume & Issue

Description

Sponsorship

Date Issued

2010-01-01

Publisher

Keywords

hospitality industry; human capital; firm performance; strategic plan; human resources policy

Location

Effective Date

Expiration Date

Sector

Employer

Union

Union Local

NAICS

Number of Workers

Committee Chair

Committee Co-Chair

Committee Member

Degree Discipline

Degree Name

Degree Level

Related Version

Related DOI

Related To

Related Part

Based on Related Item

Has Other Format(s)

Part of Related Item

Related To

Related Publication(s)

Link(s) to Related Publication(s)

References

Link(s) to Reference(s)

Previously Published As

Government Document

ISBN

ISMN

ISSN

Other Identifiers

Rights

Required Publisher Statement: © SAGE. Final version published as: Tracey, J. B. (2010). Commentary: Human resources strategy in the hospitality industry: Where do we go from here? In C. Enz (Ed.), The Cornell School of Hotel Administration handbook of applied hospitality strategy (pp. 493-499). Los Angeles, CA: SAGE Publishing. Reprinted with permission. All rights reserved.

Rights URI

Types

article

Accessibility Feature

Accessibility Hazard

Accessibility Summary

Link(s) to Catalog Record