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Information Technology and the Workplace: Implications for Persons with Disabilities

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Abstract

The Internet improves access to employment and community for many people. However, there is growing concern that many Web sites are inaccessible to people with certain disabilities. This article examines the impact on people with disabilities of online human resources processes used for employee recruitment, benefits, and training. In 2002, Cornell University staff reviewed the accessibility of 10 Job boards and 31 corporate e-recruiting Web sites. Human resource (HR) professionals are well positioned to report on key issues regarding these processes. A survey of 433 HR representatives was conducted regarding their organizations' use of information and Web technology in HR processes; knowledge of computer/Web barriers to employees with disabilities; and familiarity with assistive technology and resources. The authors summarize current literature and legislation relevant to Web accessibility, and discuss implications of their findings for businesses and people with disabilities in the workplace.

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2005-04-01

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access; accessibility; accessible; accommodate; accommodated; accommodating; accommodation; ADA; ADA Accommodation & Accessible IT; EDIcat1-AAA; adaptation; adjustment; alternative; Americans with Disabilities Act; assistive technology; AT; bar; barrier; barriers; blocks; change; Civil Rights; convenience; developmental disabled; disabilities; disability; disability; Disability Rights Laws; disable; disabled; disablement; disabling; earnings; ease of access; employ; employing; employment; Equal Opportunity; handicap; handicap; handicapped; HR; HR Policies; Human Resource; Human Resource Management; human resources; Human Resources Management; impair; impaired; impairment; impediments; information technology; IT; learning disability; limitation; limitation; mental handicap; mental retardation; modification; obstacles; openness; personnel; physical disability; protection; self-employment; special need; Title 2; Title 3; Title II; Title III; user-friendliness; wheelchair accessible; work

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Required Publisher Statement: Copyright by Disability Studies Quarterly. Final paper published as Bruyère, S., Erickson, E., & VanLooy, S. (Spring 2005). Information technology and the workplace: Implications for persons with disabilities. Disability Studies Quarterly, www.dsq-sds.org, Vol. 25, No. 2.

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article

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