Bed bugs are a significant reemerging problem in homes, hotels, dormitories, and other living facilities throughout the United States and worldwide. The IPM Program has addressed the problem locally, regionally, and nationally in several ways. A fact sheet was written in 2003 and posted on the NY State IPM Program website. Today it is among the most popular pages on the site. A survey of the pest control industry was conducted with funding from the NE IPM Center. This survey characterized the bed bug problem nationally from the perspective of the pest control industry, including details about how bed bug problems are typically handled. The results from this survey were presented at the Entomological Society of America 2005 Annual Meeting. In addition, many hours were spent in direct phone consultation with individuals and facility managers faced with the daunting task of controlling bed bugs.