Heads, I Win. Tails, You Lose

dc.contributor.author	Serrat, Olivier
dc.date.accessioned	2020-12-02T22:19:08Z
dc.date.available	2020-12-02T22:19:08Z
dc.date.issued	2013-01-01
dc.description.abstract	To develop and deliver desirable and viable products, services, processes, and policy, government organizations rely on teamwork. Yet, most forms of organization cannot help but engender conflict in such areas as strategy, organization, people, business processes, and rewards and recognition. Organizational conflict, fuelled daily by such perennials as corporate silos, must be accepted then actively managed. Yet, most individuals and organizations are disappointingly poor at resolving problems, preferring instead to avoid or satisfice—the strategy for decision making whereby alternatives are considered until an acceptable option is found, not necessarily the optimal one. Promoting effective cross-functional collaboration demands that an enabling environment be built for that very purpose.
dc.description.legacydownloads	ADB_Heads_I_Win_Tails_you_Lose.pdf: 77 downloads, before Oct. 1, 2020.
dc.identifier.other	6350449
dc.identifier.uri	https://hdl.handle.net/1813/87199
dc.language.iso	en_US
dc.rights	Required Publisher Statement: This article was first published by the Asian Development Bank (www.adb.org).
dc.subject	organizational conflict
dc.subject	decision making
dc.subject	collaboration
dc.subject	teamwork
dc.title	Heads, I Win. Tails, You Lose
dc.type	article
local.authorAffiliation	Serrat, Olivier: Asian Development Bank

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