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Harness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains

dc.contributor.authorCenter for Advanced Human Resource Studies, ILR School, Cornell University
dc.date.accessioned2020-11-12T21:16:57Z
dc.date.available2020-11-12T21:16:57Z
dc.date.issued2010-01-01
dc.description.abstractKey Findings: • Frontline supervisors play a critical role in implementing HR policies by developing employees and managing performance. • Coaching counts—one-on-one feedback from frontline supervisors increases the bottom-line by improving individual productivity. • Coaching alone isn’t enough. It is much more effective when combined with other management practices—for example, group incentives that enhance collaborative problem-solving and learning, and reinforce the lessons from individual coaching. • The resources and constraints of workplace technologies can affect the return on your frontline coaching and HR management strategies. Don’t overlook the level of process automation and rate of technical change on the job.
dc.description.legacydownloadsNo1_10ResearchLink_BattFrontlineSups.pdf: 2128 downloads, before Oct. 1, 2020.
dc.identifier.other1167907
dc.identifier.urihttps://hdl.handle.net/1813/73670
dc.language.isoen_US
dc.subjecttalent management
dc.subjectemployee engagement
dc.subjectdevelopment
dc.subjectperformance management
dc.titleHarness the Power of Frontline Supervisors to Turn HR Policies into Performance Gains
dc.typearticle
local.authorAffiliationCenter for Advanced Human Resource Studies, ILR School, Cornell University: True

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