Helping Managers Help Themselves: The Use and Utility of On-the-Job Interventions to Improve the Impact of Interpersonal Skills Training

dc.contributor.author	Tews, Michael J.
dc.contributor.author	Tracey, J. Bruce
dc.date.accessioned	2020-09-12T21:05:46Z
dc.date.available	2020-09-12T21:05:46Z
dc.date.issued	2009-05-01
dc.description.abstract	The purpose of this study was to examine the utility of using two posttraining interventions—self-coaching and upward feedback—to enhance the effectiveness of formal training on interpersonal skills for managers. Data from eighty-seven restaurant manager trainees demonstrated that both interventions were useful extensions to formal classroom training and appear to have substantial utility for helping managers develop and improve their interpersonal skills.
dc.description.legacydownloads	Tracey10_Helping_managers.pdf: 185 downloads, before Aug. 1, 2020.
dc.identifier.other	7963936
dc.identifier.uri	https://hdl.handle.net/1813/71885
dc.language.iso	en_US
dc.rights	Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
dc.subject	posttraining interventions
dc.subject	interpersonal skills training
dc.subject	upward feedback
dc.title	Helping Managers Help Themselves: The Use and Utility of On-the-Job Interventions to Improve the Impact of Interpersonal Skills Training
dc.type	article
local.authorAffiliation	Tews, Michael J.: Ohio State University
local.authorAffiliation	Tracey, J. Bruce: jbt6@cornell.edu Cornell University School of Hotel Administration

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