The Complexities of Organizational Performance
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Tackling the dynamics of organizational performance is difficult. What are the impacts of office politics on organizational performance, and how do they start? How can organizations use performance metrics effectively and circumvent superficial indicators? What is a learning organization? In this article, Olivier Serrat, Head of the Knowledge Management Center at the Asian Development Bank (ADB) in the Philippines, disaggregates performance and its management into several critical components, including performance demotivators; performance metrics; talent management; and, learning at the organizational level.
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organizational performance; office politics; performance metrics; talent management
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Required Publisher Statement: This article was first published by the Asian Development Bank (www.adb.org).