Improved Metrics for Workplace Dispute Resolution Procedures: Efficiency, Equity, and Voice

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dc.contributor.authorBudd, John W.
dc.contributor.authorColvin, Alexander
dc.date.accessioned2020-11-17T17:23:07Z
dc.date.available2020-11-17T17:23:07Z
dc.date.issued2007-07-30
dc.description.abstractMany debates surround systems for resolving workplace disputes. In the United States, traditional unionized grievance procedures, emerging nonunion dispute resolution systems, and the court-based system for resolving employment law disputes have all been criticized. What is missing from these debates are rich metrics beyond speed and satisfaction for comparing and evaluating dispute resolutions systems. In this paper, we develop efficiency, equity, and voice as these standards. Unionized, nonunion, and employment law procedures are then qualitatively evaluated against these three metrics.
dc.description.legacydownloadsColvin9_Improved_Metrics.pdf: 2756 downloads, before Oct. 1, 2020.
dc.identifier.other2957858
dc.identifier.urihttps://hdl.handle.net/1813/75670
dc.language.isoen_US
dc.relation.doihttps://doi.org/10.1111/j.1468-232X.2008.00529.x
dc.rightsRequired Publisher Statement: © Wiley. Final version published as: Budd, J. W. & Colvin, A. J. S. (2008). Improved metrics for workplace dispute resolution procedures: Efficiency, equity, and voice. Industrial Relations, 47(3), 460-479. Reproduced with permission. All rights reserved.
dc.subjectgrievance procedures
dc.subjectemployment law
dc.subjectmetrics
dc.subjectunion
dc.subjectnonunion
dc.subjectdispute resolution
dc.titleImproved Metrics for Workplace Dispute Resolution Procedures: Efficiency, Equity, and Voice
dc.typeunassigned
local.authorAffiliationBudd, John W.: University of Minnesota
local.authorAffiliationColvin, Alexander: ajc22@cornell.edu Cornell University
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