Show simple item record

dc.contributor.authorNishii, Lisa Hisae
dc.contributor.authorLepak, David P.
dc.contributor.authorSchneider, Benjamin
dc.descriptionWinner of the Wallace Reins Best Dissertation Award (2005), awarded by the Society for Industrial and Organizational Psychology. Runner-up for the Academy of Management’s HR Division’s Scholarly Achievement Award for 2008.
dc.description.abstractThe construct of Human Resource (HR) Attributions is introduced. We argue that the attributions that employees make about the reasons why management adopts the HR practices that it does have consequences for their attitudes and behaviors, and ultimately, unit performance. Drawing on the strategic HR literature, we propose a typology of five HR-Attribution dimensions. Utilizing data collected from a service firm, we show that employees make varying attributions for the same HR practices, and that these attributions are differentially associated with commitment and satisfaction. In turn, we show that these attitudes become shared within units and that they are related to unit-level organizational citizenship behaviors and customer satisfaction. Findings and implications are discussed.
dc.rightsRequired Publisher Statement: © Wiley & Sons. Final version published as: Nishii, L. H., Lepak, D. P., & Schneider, B. (2008). Employee attributions of the “why” of HR practices: Their effects on employee attitudes and behaviors, and customer satisfaction. Personnel Psychology, 31(3), 503-545. doi: 10.1111/j.1744-6570.2008.00121.xReprinted with permission. All rights reserved.
dc.subjectHuman Resource Attributions
dc.subjectHR practices
dc.titleEmployee Attributions of the “Why” of HR Practices: Their Effects on Employee Attitudes and Behaviors, and Customer Satisfaction
dc.description.legacydownloadsWP08_03.pdf: 17261 downloads, before Oct. 1, 2020.
local.authorAffiliationNishii, Lisa Hisae: Cornell University
local.authorAffiliationLepak, David P.: Rutgers, The State University of New Jersey
local.authorAffiliationSchneider, Benjamin: University of Maryland

Files in this item


This item appears in the following Collection(s)

Show simple item record