The Road to the Baldridge Award: Human Resource Aspects of Strategic Transformation
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Wayno, Frank J. Jr.
[Excerpt] In 1989, the Xerox Corporation's Business Products and Systems division was named a recipient of the Malcolm Baldrige National Quality Award. This award was created by the Malcolm Baldrige National Quality Improvement Act of 1987 (Public Law 100-107) to promote quality awareness, recognize quality achievements and publicize successful quality strategies - in short, to launch a national campaign to revitalize American industry by encouraging quality improvement.
human; resource; Balridge; award; Xerox; corporation; business; product; recipient; achievement; Amerian; industry; market; IBM; Kodak; company; copier