Strategic Grievance Handling

Abstract

[Excerpt] Imagine a doctor who tells every patient to take aspirin no matter what the aliment, or a carpenter whose only tool is a hammer. No, this isn't an article about HMO's or an ad for tools. It's about thinking strategically when you file grievances. Rather than "prescribe" a written grievance for every problem your coworkers encounter on the job, or view every workplace issue as a "nail" that needs pounding, you can be more thoughtful and strategic — and strengthen your union and its ability to fight for the workers — by asking and answering questions like those below.