Excluded Actors in Patient Safety
Lazes, Peter; Gordon, Suzanne; Samy, Sameh
[Excerpt] In this chapter we argue that it is necessary to create a fundamentally different patient safety template. Creating that template can produce impressive results. Maimonides Medical Center in Brooklyn has been successful at creating a safer hospital environment because it has involved both unions and frontline workers.
patient safety; nurses; healthcare workers; hospital environment; unions
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