Conducting Case Studies
Nishii, Lisa Hisae; Bruyere, Susanne M. Dr.
[Excerpt] The purpose of case study research is to complement these cross-organization studies with in-depth data collected from employees within organizations (in the case of our own work, two organizations—one each from the federal and private sectors). The two primary advantages of within-organization research are that it allows for an examination of (a) the intrapsychic perceptions, attributions, and attitudes of employees with disabilities that are not (usually) captured in administrative, national, or cross-organization datasets; and (b) the interplay between these individual-level experiences and the particular organizational context within which employees are working. There have been a number of cross-organization surveys conducted to examine the attitudes and experiences of people with disabilities (for example, Schur et al. 2014; von Schrader, Malzer, and Bruyere 2013). Within-organization case studies offer the unique opportunity to examine how the experiences of individuals with disabilities are influenced by surrounding leadership, informational, task, and social attributes (Johns 2001). In this chapter, we will discuss the opportunities afforded by case study research in general and will also describe some of the specific approaches that we adopted in our own case studies, as well as associated research findings.
case study research; cross-organization studies; employees with disabilities
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