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dc.contributor.authorMargolies, Ken
dc.date.accessioned2020-11-17T17:17:29Z
dc.date.available2020-11-17T17:17:29Z
dc.date.issued2003-09-01
dc.identifier.other872171
dc.identifier.urihttps://hdl.handle.net/1813/75292
dc.description.abstract[Excerpt] Stewards who find they are getting nowhere with management on grievances might benefit from standing back a few feet and looking at the way they approach the process of actually presenting the grievance. Because having truth and justice and right and virtue and the facts on your side sometimes may not be enough, if your presentation needs work.
dc.language.isoen_US
dc.rightsRequired Publisher Statement: Copyright by Union Communication Services. Published version posted with special permission of the copyright holder.
dc.subjectgrievances
dc.subjectgrievance presentation
dc.subjectassertiveness
dc.titleAssertive Grievance Presentation
dc.typearticle
dc.description.legacydownloadsMargolies21_assertive_grievance_presentation004.pdf: 569 downloads, before Oct. 1, 2020.
local.authorAffiliationMargolies, Ken: kam47@cornell.edu Cornell University ILR School


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