Doing the Right Jobs Right: Managers’ Attributes and Activities at Borders
Fields, Gary S.; DeVaro, Jed
[Excerpt] This article starts with a simple value proposition: that companies can save large sums and gain competitive advantage by utilizing more fully their own data on the determinants of profit. In this article, we describe how we used a variety of statistical methods (correlations, simple regressions, multiple regressions, and decompositions) to help one company, Borders, gain competitive advantage by learning from itself.
Borders; profit; manager attributes; competitive advantage
Required Publisher Statement: Copyright held by the authors.