HR Applications for a Modern Workforce: What Large-Scale, Mobile-Enabled People Technology Applications Improve How People Work?

Abstract

[Excerpt] Technology is playing an ever-increasing, significant role in how work gets done in organizations. Traditionally, technology in the HR space focused inward on how the HR organization functions. Organizations implement HR technologies for various reasons, including reducing administrative HR burdens, reducing manager and employee burdens, and increased compliance. However, the HR technology space is exploding with new applications that can be applied to a variety of organizations for a wider array of purposes, encompassing the whole employee experience (see Appendix A). This had led to a burst of HR technology vendor activity - Between 2015 and 2016, investment in HR technology vendors increased 60% to $2.4 billion. These vendors are fueled by organizations’ interest in digitizing human capital management. 56% of companies in one survey said they are redesigning their HR programs to utilize technology tools. 41% are “actively building mobile apps to deliver HR services.” This report will focus on what applications can lead to more seamless and simple improvements to employee and HR productivity, examining how to best utilize these new technologies in a large-scale organizational setting.