Paving the Path to Performance: Inclusive Leadership Reduces Turnover in Diverse Work Groups
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Center for Advanced Human Resource Studies, ILR School, Cornell University
Key Findings: • Inclusive leaders—characterized by the high-quality relationships they form with their employees—can significantly reduce the high turnover costs seen in diverse work groups. • While it’s tempting to only develop great relationships with the best employees, a manager who plays favorites in a diverse work group will see more employees leave.
diversity; inclusion; employee engagement; turnover; retention; satisfaction; performance management