Industrial Relations Performance, Economic Performance, and QWL Programs: An Interplant Analysis
Katz, Harry C.; Kochan, Thomas A.; Gobeille , Kenneth R.
"This study analyzes the relationship among plant-level measures of industrial relations performance, economic performance, and quality-of-working-life programs. The analysis employs pooled time-series and cross-section data from 18 plants within a division of General Motors for the years 1970-79. The empirical results show strong associations between industrial relations and economic performance measures and limited support for the hypothesis that quality-of-working-life efforts improve both kinds of performance."
industrial relations; performance; economic; QWL; program; employ; General Motors; union; labor; manage; analysis
Required Publisher Statement: Copyright by Cornell University.