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    • Up In The Air: How Airlines Can Improve Performance by Engaging Their Employees 

      Bamber, Greg J.; Gittell, Jody Hoffer; Kochan, Thomas A.; von Nordenflycht, Andrew (2009-01-01)
      [Excerpt] In the chapters that follow, we explore the competitive strategies and employment-relations strategies found in the United States (chapter 2) and in a range of other countries (chapter 3), before and after ...