Now showing items 41-60 of 165

    • Conducting Peer Assists 

      Serrat, Olivier (2008-10-01)
      {Excerpt} The experience that an organization has gained is its most important asset. Exit interviews are a way of capturing knowledge from leavers, but can only be relied upon once. Peer assists capture knowledge before ...
    • Conducting Successful Retreats 

      Malvicini, Peter; Serrat, Olivier (2008-12-01)
      {Excerpt} People look forward to retreats (or workshops) with excitement or dread. At best, it is a time for renewal, team building, and focusing work. At worst, it is a dull two days of lectures or extended meetings. A ...
    • Conflict in Organizations 

      Serrat, Olivier (2011-10-01)
      {Excerpt} Michael Cohen, James March, and Johan Olsen9 have developed an influential, agent-based representation of organizational decision-making processes. They submit that organizations are—at least in part and part of ...
    • Crafting a Knowledge Management Results Framework 

      Serrat, Olivier (2010-03-01)
      {Excerpt} On 31 July 2009, President Kuroda then approved Enhancing Knowledge Management under Strategy 2020: Plan of Action for 2009–20111 to advance the knowledge management agenda under Strategy 2020: The Long-Term ...
    • Creating and Running Partnerships 

      Serrat, Olivier (2008-10-01)
      {Excerpt} A partnership is a formal or informal agreement between two or more partners to work together to achieve common aims. For instance, multilateral and bilateral agencies can compensate for abilities and resources ...
    • Critical Thinking 

      Serrat, Olivier (2011-02-01)
      {Excerpt} Blaise Pascal felt that “Man is obviously made for thinking. Therein lies all his dignity and his merit; and his whole duty is to think as he ought.” A contemporary of René Descartes, Pascal is however best ...
    • Culture Theory 

      Serrat, Olivier (2008-12-01)
      {Excerpt} Some needs are common to all people—at all times and in all places. They are the need to make a living, the need for social organization, the need for knowledge and learning, the need for normative and metaphysical ...
    • Delegating in the Workplace 

      Serrat, Olivier (2011-04-01)
      {Excerpt} No man is an island, entire of itself; … , meditated John Donne. In more ways than one, too: cooperation, especially the trust and graduated delegation of authority it usually implies when people come together ...
    • Design Thinking 

      Serrat, Olivier (2010-03-01)
      {Excerpt} In a world of continuous flux, where markets mature faster and everyone is affected by information overload, organizations regard innovation, including management innovation, as the prime driver of sustainable ...
    • Developing the Service Sector as an Engine of Growth for Asia 

      Park, Donghyun; Noland, Marcus (2013-01-01)
      [Excerpt] This book takes an in-depth look at the barriers that stand in the way of service sector development in Asia to systematically assess the prospects for the sector to be an engine of growth. It covers a number of ...
    • Dimensions of the Learning Organization 

      Serrat, Olivier (2009-04-01)
      {Excerpt} If organizational learning is still seeking a theory, there can be no (and perhaps cannot be) agreement on the dimensions of the learning organization. Even if the dimensions were understood, the connection between ...
    • Disseminating Knowledge Products 

      Ordoñez, Muriel; Serrat, Olivier (2009-04-01)
      {Excerpt} The production of knowledge, much of which represents invaluable intellectual capital, lies at the heart of modern organizations. However, the value of any knowledge product hangs on its effective dissemination ...
    • Distributing Leadership 

      Serrat, Olivier (2009-10-01)
      {Excerpt} The prevailing view of leadership is that it is concentrated or focused. In organizations, this makes it an input to business processes and performance—dependent on the attributes, behaviors, experience, knowledge, ...
    • Drawing Learning Charters 

      Serrat, Olivier (2009-10-01)
      {Excerpt} Despite competing demands, modern organizations should not forget that learning is the best way to meet the challenges of the time. Learning charters demonstrate commitment: they area touchstone against which ...
    • Drawing Mind Maps 

      Serrat, Olivier (2009-04-01)
      {Excerpt} Mind maps are a visual means that represent, link, and arrange concepts, themes, or tasks, with connections usually extending radially from a central topic. They are used by individuals and groups (informally and ...
    • E-Learning and the Workplace 

      Serrat, Olivier (2010-11-01)
      {Excerpt} Many work arrangements discourage learning. In organizations, classroom instruction is obviously not the most efficient method. However, if e-learning is to justify the publicity that surrounds it, there is a ...
    • e-Quarterly Research Bulletin (Vol. 4, No. 4) 

      Asian Development Bank (2013-10-01)
      [Excerpt] While Asia’s high growth rates during the last 5 decades have been well documented and discussed, a facet perhaps less well-known is the great heterogeneity in economic transformation in the region. This term ...
    • e-Quarterly Research Bulletin (Vol. 5, No. 1) 

      Asian Development Bank (2014-01-01)
      [Excerpt] Macro financial risk propagation and its implications on financial stability have emerged as major concerns of governments and financial institutions, particularly those with large financial asset pools. The ...
    • e-Quarterly Research Bulletin (Vol. 5, No. 3) 

      Asian Development Bank (2014-07-01)
      [Excerpt] Asia and the Pacific continues to lead the world in reducing extreme poverty, defined as the number of people living on less than $1.25 per day. In 1981, the region had 1.59 billion people living in poverty—a poverty ...
    • Embracing Failure 

      Serrat, Olivier (2010-02-01)
      {Excerpt} Infinite complexity, endless possibilities, and resulting constant change characterize the 21st century. More intimately and faster than ever before, the realms of environment, economy, society, polity, and ...