Now showing items 2062-2081 of 2089

    • Work Organization, Technology, and Performance in Customer Service and Sales 

      Batt, Rosemary (1999-07-01)
      The author analyzes the strengths and weaknesses of Total Quality Management and Self-Managed Teams, as compared to mass production approaches to service delivery, among customer service and sales workers in a large unionized ...
    • Work Teams 

      Bell, Bradford S.; Kozlowski, Steve W. J. (2010-01-01)
      [Excerpt] Teams serve as the basic building blocks of modern organizations and represent a critical means by which work is accomplished in today's world. Therefore, significant research during the past few decades has been ...
    • Work Teams 

      Kozlowski, Steve W. J.; Bell, Bradford S. (2017-01-01)
      Work teams are composed of two or more individuals; who exist to perform organizationally relevant tasks; share one or more common goals; interact socially; exhibit interdependencies in task workflows, goals, and/or outcomes; ...
    • Work Teams 

      Kozlowski, Steve W. J.; Bell, Bradford S. (2004-01-01)
      Work teams are composed of two or more individuals; who exist to perform organizationally relevant tasks; share one or more common goals; interact socially; exhibit interdependencies in task workflows, goals, and/or outcomes; ...
    • Work-Life Integration: Challenges and Organizational Responses 

      Valcour, P. Monique; Batt, Rosemary (2003-01-01)
      Discussion of organizational responses to the challenges dual-earner couples face in integrating their work and family lives and of the effectiveness of various workplace characteristics and organizational initiatives for ...
    • Work-Unit Absenteeism: Effects of Satisfaction, Commitment, Labor Market Conditions, and Time 

      Hausknecht, John; Hiller, Nathan J.; Vance, Robert J. (2008-01-01)
      Prior research is limited in explaining absenteeism at the unit level and over time. We developed and tested a model of unit-level absenteeism using five waves of data collected over six years from 115 work units in a large ...
    • Worker Attitudes Towards Black Hard Core Trainees 

      Drotning, John E.; Lipsky, David B.; Foster, Howard; Fottler, Myron D. (1972-01-01)
      The reception which hard core black trainees receive from the rank and file employees with whom they are placed may have a critical impact on the success of the overall training program. This article reports on a study ...
    • Worker Centers and Labor Law Protections: Why Aren't They Having Their Cake? 

      Griffith, Kati L. (2015-05-01)
      [Excerpt] As private sector labor union membership in the United States dwindles, the number of worker centers continues to grow. In 1985, there were just five worker centers in the United States.' Today there are more ...
    • Worker Centers: Labor Policy as a Carrot, not a Stick 

      Griffith, Kati L.; Gates, Leslie C. (2020-01-01)
      Worker centers empower communities of workers that are challenging for labor unions to organize. This includes immigrant workers and other vulnerable workers in high turnover jobs. These centers often organize workers that ...
    • Worker Participation in Diverse Settings: Does the Form Affect the Outcome, and if so, who Benefits? 

      Batt, Rosemary; Applebaum, Eileen (1995-05-31)
      [Excerpt] This paper utilizes extensive surveys of workers in three occupational groups (network craft workers, semi-skilled office workers, and semi-skilled machine operators) in two very different industries (telecommunications ...
    • Worker Turnover and Part-Time Employment at UPS 

      Bronfenbrenner, Kate (1997-06-01)
      Over the last ten years we have seen a dramatic increase in the utilization of part-time workers by the United Parcel Service (UPS). This increase has been coupled with a stunningly high turnover rate of 150 percent among ...
    • Workers, Families, and Immigration Policies 

      Gleeson, Shannon (2014-01-01)
      [Excerpt] Unauthorized immigration to the US has a long and varied history shaped by a number of shifts in immigration policy. Of the global immigrant stock, 10–15 % is estimated to be undocumented (20–30 million; International ...
    • Workers, Racism and History: A Response 

      Salvatore, Nick (1987-07-01)
      [Excerpt] This intimate dependence of white egalitarianism upon black exclusion forms the central theme of Herbert Hill's essay. Arguing that this condition is neither episodic nor solely of historical interest, Hill asserts ...
    • Workers’ Compensation, Wages, and the Risk of Injury 

      Ehrenberg, Ronald G. (1988-01-01)
      [Excerpt] In many respects the structures of the workers' compensation and unemployment insurance systems are similar. Each is actually a system of individual state systems. Both are financed by a payroll tax that is ...
    • Workers’ Freedom of Association in the United States: The Gap Between Ideals and Practice 

      Compa, Lance A. (2003-01-01)
      [Excerpt] What is most needed is a new spirit of commitment by the labor law community and the government to give effect to both international human rights norms and the still-vital affirmation in the United States' own ...
    • Workers’ Rights in the Global Economy 

      Compa, Lance A. (2001-07-01)
      [Excerpt] Fresh information, insightful analysis, and sharp controversy marked presentations by eminent experts and advocates at the distinguished panel on workers' rights in the global economy at the annual meeting in New ...
    • Workers’ Rights: Rethinking Protective Labor Legislation 

      Ehrenberg, Ronald G. (1985-10-01)
      This paper focuses on a few directions in which protective labor legislation might be expanded in the United States over the next decade and the implications of expansion in each area for labor markets. Specifically, it ...
    • Workforce Preparedness 

      Bishop, John H. (1992-01-01)
      [Excerpt] Concern about slackening productivity growth and deteriorating competitiveness has resulted in a new public focus on the skills and education of frontline workers. The introduction of Lean Production and ...
    • Workplace 2000: A Delphi-Study 

      Dyer, Lee; Blancero, Donna (1992-02-01)
      [Excerpt] Prognosticate and one thing is certain: you are likely to be wrong. Then why speculate about Workplace 20001 Because Boulding is right; as the future unfolds, surprise is preferable to astonishment. Informed ...
    • Workplace Arbitration in the Current Economic Crisis 

      Lipsky, David B. (2009-02-01)
      [Excerpt] In the midst of our economic crisis, arbitrators are facing unprecedented challenges. As the financial implosion has spread from Wall Street to Main Street, we are hearing cases that require us to decide issues ...