Business Analytics to Improve Nursing Home Staffing and Consistency of Care: A Conversation with Vince Slaugh

Abstract

Vince Slaugh, assistant professor of operations management at the School of Hotel Administration, explains how consistency of care can benefit nursing home managers, nursing home residents, and make it a better experience for staff. Slaugh discusses the challenges of staffing and organizing a large nursing staff, and how developing a mathematical model to optimize nursing home staffing levels will improve quality of care.