Organization Architectures for the 21th Century: The Redesign of Hospitality Firms
Enz, Cathy A.
Changing customer needs, increased competition, technological advances, globalization, and a more diverse work force are current patterns which will lead toward a system-level redesign of tomorrow's organizations. This article discusses the importance of rethinking how we do business and the necessity of working with the inherent contradictions of organizing in a dynamic environment. The article considers the plausibility of network organizational designs, contracted workers, and flexible part-time workers.
organizational architectures; network design; hospitality industry
Required Publisher Statement: © SAGE. Final version published as: Enz, C. A. (1993). Organizational architectures for the 21th century: The redesign of hospitality firms. Journal of Hospitality & Tourism Research, 17(1), 103-109. doi: 10.1177/109634809301700109Reprinted with permission. All rights reserved.