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dc.contributor.authorChandrasekar, Venkat
dc.contributor.authorDev, Chekitan
dc.description.abstractThis article aims to add to our understanding of lodging management from an organization theory perspective. In an attempt to link the principal dimensions of a lodging organization's configuration, the interrelationships between technology and structure are examined from a conceptual viewpoint adapted from a sociological perspective on service technology and organization structure. The focus of this effort will be on offering a framework for the analysis of hotel service technology and its relationship to optimal structural configurations for better management.
dc.rightsRequired Publisher Statement: © Elsevier. Final version published as: Chandrasekar, V., & Dev, C. S., (1989). A framework for analyzing technology and structure in the lodging industry. International Journal of Hospitality Management, 8(3), 237-245. Reprinted with permission. All rights reserved.
dc.subjectservice technology
dc.subjectorganization structure
dc.subjectlodging industry
dc.titleA Framework for Analyzing Technology and Structure in the Lodging Industry
dc.description.legacydownloadsDev104_Framework.pdf: 46 downloads, before Aug. 1, 2020.
local.authorAffiliationChandrasekar, Venkat: Mahindra Days Hotels and Resorts
local.authorAffiliationDev, Chekitan: Cornell University School of Hotel Administration

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