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Best Practices in Hotel Operations

Author
Siguaw, Judy A.; Enz, Cathy A.
Abstract
Operations is the heart of a hotel. Efforts to improve operations can focus on a single department or address the entire organization.
Date Issued
1999-12-01Subject
hotel industry; operations; profitability; best practices
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article