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How Wired Are We? The Selection and Use of New Technology in U.S. Hotels

Author
Namasivayam, Karthik; Enz, Cathy A.; Siguaw, Judy A.
Abstract
In general, hotels have been conservative when it comes to adopting new technology, including those innovations that might benefit guests.
Date Issued
2000-12-01Subject
hotel industry; technology adoption; competitive advantage
Rights
Required Publisher Statement: © Cornell University. Reprinted with permission. All rights reserved.
Type
article