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dc.contributor.authorBrownell, Judi
dc.date.accessioned2020-09-12T21:03:42Z
dc.date.available2020-09-12T21:03:42Z
dc.date.issued2002-08-30
dc.identifier.other10894842
dc.identifier.urihttps://hdl.handle.net/1813/71615
dc.description.abstractEvents at the Sunset Hotel illustrate the numerous human resources issues that can develop when a senior manager who was passed over for promotion distorts messages and undermines his supervisor’s constructive change efforts. Rumors flourish, employees become confused, and Sunset Hotel’s general manager is frustrated in his inability to accomplish goals. It is uncertain whether the general manager will be able to regain the senior manager’s support or to prevent his behavior from affecting employee morale and damaging the hotel’s image and reputation.
dc.language.isoen_US
dc.rightsRequired Publisher Statement: ©Taylor & Francis. Final version published as: Brownell, J. (2003). Can the sun rise on sunset? A case in human resources and organizational behavior. Journal of Teaching in Travel & Tourism, 3(3), 65-77. doi: 10.1300/J172v03n03_06 Reprinted with permission. All rights reserved.
dc.subjectmanagerial communication
dc.subjectemployee morale
dc.subjectrumor
dc.subjectorganizational change
dc.subjecttraining
dc.titleCan the Sun Rise on Sunset? A Case in Human Resources and Organizational Behavior
dc.typearticle
dc.relation.doihttps://doi.org/10.1300/J172v03n03_06
dc.description.legacydownloadsBrownell25_Can_the_Sun_Rise_on_Sunset.pdf: 12 downloads, before Aug. 1, 2020.
dc.description.legacydownloads1-Can_the_Sun_Rise_on_Sunset_Teaching_Notes.pdf: 49 downloads, before Aug. 1, 2020.
local.authorAffiliationBrownell, Judi: jlb18@cornell.edu Cornell University School of Hotel Administration


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