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dc.contributor.authorBrownell, Judi
dc.description.abstractHospitality managers can expect to confront five challenges in the decades ahead. A study of luxury hotel general managers identifies the skills and personal characteristics respondents perceived as most important to their career development, as well as the future requirements for unit level managers and the major challenges they anticipate. The author then maps those skills and personal characteristics identified by respondents against future industry challenges to suggest additional managerial needs. Recommendations are presented for development strategies that will ensure hospitality organizations identify, develop, and retain individuals with the "right stuff."
dc.rightsRequired Publisher Statement: © FIU Hospitality Review. . Reprinted with permission. All rights reserved.
dc.subjecthospitality managers
dc.subjectinterpersonal skills
dc.subjecthospitality industry
dc.subjecthotel managers
dc.titleIngredients for success: Career development in the hospitality industry
dc.description.legacydownloadsBrownell24_Ingredients.pdf: 70 downloads, before Aug. 1, 2020.
local.authorAffiliationBrownell, Judi: Cornell University School of Hotel Administration

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