Browsing SHA Articles and Chapters by Subject "safety"
Now showing items 1-3 of 3
Continued Relevance of "Factors Driving Meeting Effectiveness" (2003-10-01)Recent history has only reinforced guests’ preferences regarding meeting-space attributes. Tops is safety and security, followed by service, service, service.
The Hospitality Industry One Year Since September 11, 2001: An Introduction to This Special-focus Issue (2002-10-01)The effects of 9/11 extend from individuals' personal experiences and reactions to distortions in the industry's business patterns and, further, to company policies and government statutes.
The Safety and Security of U.S. Hotels: A Post-September-11 Report (2002-10-01)[Excerpt] U.S. hotels have a reasonably solid panoply of safety and security equipment—but there also are surprising gaps. Among the many outcomes of the terrible events of September 11, 2001, is a renewed interest in the ...