Now showing items 1-2 of 2

    • Exploring New Research Frontiers in Offshoring Knowledge and Service Processes 

      Youngdahl, William; Ramaswamy, Kannan; Verma, Rohit (2008-01-01)
      This paper provides an introduction to a special issue on the offshoring of service and knowledge work. Brief descriptions are provided for 13 papers that fall into three categories including strategic and organizational ...
    • History of Offshoring Knowledge Services 

      Metters, Richard; Verma, Rohit (2008-01-01)
      The offshoring of knowledge services has become the stuff of newspaper headlines and U.S. presidential debates. Here, we view the antecedents of the current state of affairs. In the 1980s services offshoring was a trivial ...